‎sound problem | Samsung Members Community

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Rohitmrb

Beginner Level 2

last edited

12-18-2020 04:54 PM

in

Sound problem & video chalet hai to normal me speed dekhat hai

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CM
cs-member13
Expert Level 4
12-22-2020 09:34 AM

in

Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and to resolve "Sound" issue kindly follow the given below steps:

1. Disconnect all accessories and remove any third-party case form your phone.

2. Check device in safe mode: Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the device.

And for another concern kindly write to us on Ask question, so that we can assist you accordingly.

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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