‎secure folder feature disappeared | Samsung Members Community

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ShriHariDas

Active Level 2

last edited

06-25-2020 03:32 AM

in

Galaxy A

After updating of phone the icon of secure folder is missing ,even u tried to find out it by searching it,but i didn't.

Kindly help me regarding this!!

Thankyou

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S
Sidhabhi
★★
06-25-2020 04:05 AM

in

Galaxy A
Swipe down notification panel and tap on secure folder
or
if its not available in notification panel then swipe down notification panel and tap on 3 dots and select button order
S
ShriHariDas
Active Level 2
06-25-2020 04:08 AM

in

Galaxy A
there it is also not available
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S
Sidhabhi
★★
06-25-2020 04:13 AM

in

Galaxy A
Tap on 3 dots and select button order
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ShriHariDas
Active Level 2
06-25-2020 04:38 AM

in

Galaxy A
see the option is not available
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S
Sidhabhi
★★
06-25-2020 05:05 AM

in

Galaxy A
was it there earlier? if so, then perform normal phone reset settings once

settings>general management>select reset>click on reset settings
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ShriHariDas
Active Level 2
06-25-2020 05:25 AM

in

Galaxy A
it will harm my data.
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I
ixso
Active Level 8
06-25-2020 05:11 AM

in

Galaxy A
which phone do you have ?
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ShriHariDas
Active Level 2
06-25-2020 05:25 AM

in

Galaxy A
@ixso samsung a30s
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S
Sidhabhi
★★
06-25-2020 05:33 AM

in

Galaxy A
it won't harm your device..its like normal settings...aur agar aisa lag raha to ek baar normal restart kark dekho..aur pehle secure folder tha ya nahi??
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I
ixso
Active Level 8
06-25-2020 05:53 AM

in

Galaxy A
Go to settings > biometric and security > Check here for 'secure folder' option
and tell me if the option available there if it's not there then they may have removed it.
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Sidhabhi
★★
06-25-2020 06:28 AM

in

Galaxy A
Check inside biometrics
agar pehle tha to hona chahieye..

kyunki A30S knox version 3.5 support karta hai..

kuch miss kar rehe ho aap..settings and all
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B
BiKi48
Active Level 1
06-25-2020 10:23 AM

in

Galaxy A
wow bro apka font name kia hai?
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S
ShriHariDas
Active Level 2
06-28-2020 04:29 AM

in

Galaxy A
bhai nhi mil rha
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S
srha
Beginner Level 2
07-14-2020 08:42 AM

in

Galaxy A
Even I have same issue my secure folder disappeared but secure folder icon is in notification panel if I click there's no response and in setting biometric and security there's no option of secure folder. Can anyone help to sort out this
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ShriHariDas
Active Level 2
07-26-2020 02:17 AM

in

Galaxy A
is your phone on EMI?
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srha
Beginner Level 2
07-26-2020 04:22 AM

in

Galaxy A
yes , but secure folder was working properly previously
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AI
Arman-IND
Expert Level 1
07-30-2020 03:17 PM

in

Galaxy A
Guys listen Secure Folder is disabled on the device which is under Samsung Finance Plus I am also using A30s and suddenly Secure folder is disbaled after SF+ is updated so don't worry guys it will enable again after all payment is done
Read this article sent by samsung customer support

You will get your answer
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title:

secure folder feature disappeared

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