‎network problem | Samsung Members Community

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VSDhiman

Active Level 8

last edited

04-29-2020 07:11 AM

in

Too much network problem with a30 phone. Rubbish phone.

H
hedgehog
Expert Level 5
04-29-2020 07:22 AM

in

Galaxy A
reset network settings once
what kind of network problem please specify
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V
VSDhiman
Active Level 8
05-1-2020 12:36 PM

in

Galaxy A
poor signal strength
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H
hedgehog
Expert Level 5
05-1-2020 01:02 PM

in

Galaxy A
reset network settings and reset router wifi
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S
Samsung_Support4
Moderator
05-2-2020 09:41 AM

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Galaxy A
Dear Samsung Member,

Greetings from Samsung Customer Support!

We apolozise for your inconvenience. Please perform the below mentioned steps to resolve the issue:

1. Check device network mode settings
Settings > Connections > Mobile networks > network mode SIM1 or SIM2 > network mode.

2. Check network operator settings
Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.

Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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