title:

live focus not working properly

(Post creation time:  

06-1-2018 04:00 PM

)

330 Views

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sanjayrocking79

Active Level 4

last edited

 

06-1-2018 04:00 PM

 

in

 
live focus not working properly in A8 plus
I purchased it on 17th April
background blur and focus on face doesn't work
and instead of background blur sometimes face gets blur
and sometimes background doesn't get blur
    • D

      Deepak29

      Active Level 7

      06-1-2018 05:26 PM

       

      in

       
      HAHAHAHAHAHAHHAHA THAT'S THE SAMSUNG DEVICE

      0 likes

      Y

      yeshnani

      Active Level 4

      06-1-2018 05:27 PM

       

      in

       
      whch device u use?

      0 likes

    • D

      Deepak29

      Active Level 7

      06-1-2018 05:34 PM

       

      in

       
      J7 PRIME

      0 likes

    • A

      ahasan

      Active Level 6

      06-1-2018 05:46 PM

       

      in

       
      shamesung.......shame....

      0 likes

    • A

      admin_

      Expert Level 5

      06-3-2018 11:22 AM

       

      in

       
      We realy apologize for the issue you are facing while using live focus mode. We recommend you to follow some steps to resolve the issue:

      - Check the Picture size (Camera Capacity) in camera setting (It should be Max according to Camera Capacity).
      - Reset the Camera (From the Camera Setting).
      - Tap on the screen to focus the face or object and adjust the blur of the image.
      - Software update via FOTA, Kies or SMART Tool.

      Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

      0 likes