title:

factory data reset

(Post creation time:  

11-13-2020 10:27 PM

)

756 Views

R

RakeshRocks

Active Level 1

last edited

 

11-13-2020 10:27 PM

 

in

 
I have Samsung A21s phn..I'm not able to factory data reset...option showing in settings but it's not working.like feature showing hidden option. Pls resolve my prblm as soon as possible 
    • B

      Benedictjunior

      Active Level 6

      11-13-2020 10:41 PM

       

      in

       
      hard factory reset

      0 likes

    • M

      MrDragone

      Active Level 9

      11-14-2020 12:40 AM

       

      in

       
      1.setting
      2.account & backup
      3.look bottom and click Reset
      4.factory data reset


      if your problem is resolved plz click 3 dot in tha comment and accept solutions.

      Screenshot_20201114-060742_Settings.jpg

      0 likes

      R

      RakeshRocks

      Active Level 1

      11-14-2020 03:06 AM

       

      in

       
      see it's showing but not work

      0 likes

      E

      Ehsank

      Expert Level 5

      11-14-2020 05:23 AM

       

      in

       
      did you buy from Samsung finance?
    • R

      RakeshRocks

      Active Level 1

      11-14-2020 05:31 AM

       

      in

       
      yes.i purchase from Samsung finance
      E

      Ehsank

      Expert Level 5

      11-14-2020 06:21 AM

       

      in

       
      so as basis of my knowledge that is the reason, other than factory reset also you haven't able to enable developer option
      that options only enable once you paid full emi, till then you have to wait because that is from Samsung side
    • CM

      cs-member13

      Expert Level 4

      11-20-2020 04:15 PM

       

      in

       

      Dear Samsung Member,


      Greetings from Samsung Customer Support!


      We request you, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report)along with screenshots, short videos and error log file, so that we can assist you accordingly.
      Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


      Thank you for writing to Samsung.


      Warm Regards,
      Samsung Customer Support

      0 likes

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