‎connectivity | Samsung Members Community

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rajesh112233

Active Level 9

last edited

01-8-2020 02:02 AM

in

I bought A30s 4 days ago..

I persist connectivity issue..

Voice break, weak connectivity and slow internet speed..

Previously I used oppo F11, with same SIM but hardly I got these type of issue..

But with A30s it happens frequently..

S
Samsung_Support2
Expert Level 3
01-14-2020 12:27 PM

in

Galaxy A
Hi there,

We would suggest you to follow the mentioned steps to resolve the issue:
1) Ensure that network frequency of your device is selected on Auto-mode.
Settings > Connections >More Networks > Mobile Networks > Network Mode > Select Auto mode (GSM/WCDMA/LTE)
2) Reset network settings (Scroll down notification panel >Settings >General Management >Reset >Reset network settings).
3) Check via other SIM card in the device.
If still issue persists then we would suggest you to contact your service provider.

Regards,
Team Samsung Members
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