‎camera issue | Samsung Members Community

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nickguggu

Beginner Level 2

last edited

07-16-2021 06:03 PM

in

facing issue in camera while taking selfies and picture quality is quite blurred and video call quality is poor after software update.

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Samsung_Support2
Expert Level 3
07-20-2021 12:12 PM

in

Galaxy A
Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Clear camera lens with a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.

* Reset camera settings
Camera > Settings > Reset settings > Reset.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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