title:
Small battery drain issue after JUNE security patch update.
(Post creation time:
07-19-2020 05:37 PM
)
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Rajansappal
Active Level 8
07-19-2020 06:02 PM
in
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arunnechlani
Expert Level 2
07-19-2020 06:18 PM
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saubhagya4400
Active Level 6
07-20-2020 02:33 AM
in
I am also facing same problem
cs-member13
Expert Level 4
07-21-2020 04:44 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
Please be assured and to resolve "Battery drainage" issue kindly follow the given below steps:-
1. Battery optimization:- Settings>Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory
2. Close background running apps:-Tap on recent key and close the background running application.
For more information on battery drainage please click on the link below:-
http://www.samsung.com/in/support/skp/faq/1101689
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Kindly send us the screenshot (which apps are consuming most of the battery).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
androj7
Beginner Level 2
07-31-2020 12:47 AM
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SrajTech
Expert Level 5
07-31-2020 03:08 AM
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