‎Secure folder notification issue | Samsung Members Community

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Anonymous User

Beginner Level 1

last edited

09-15-2024 05:19 AM

in

Security folder I am using WhatsApp but the sound comes even if the notification is blocked

Please suggest me how stop it....

K
Kuldeep_Rvl
Expert Level 5
09-15-2024 05:47 AM

in

Galaxy A
If you want to block notifications as well as sound then go to whatsapp settings and select notifications option. Disable all kind of notifications from there.
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C
cs_member10
Moderator
09-16-2024 07:55 AM

in

Galaxy A
Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that if you getting the whatsapp app notification sound while using under the secure folder, you need to block the specific application notification also by using following steps.

Path: Settings> Notifications option> App notification> Select the app which notification you want to disable.

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support
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