In a50 the front camera has been provided with 25mp but after the update to android 10 the last option of mp is 16mp not 25mp. Is it happening with me or some other users have same problem in their a50.
Kindly follow these below mentioned troubleshooting steps to resolve camera issue:-
1) Reset camera settings: Click Camera > Go to Camera Settings > Reset Settings. 2) Clear camera app data: Go to Settings > Apps > Camera > Select Storage > Clear Data and click OK.
If the issue still persist, kindly register your concern in Samsung members app (Samsung Member > Get help > send feedback > Ask question/Error report).
(Note: Please send device log files within 15 minutes of the issue occurrence.)
This issue is very irritating, the quality of the picture is soo low, i feel wasted and quite emotional as well. The blurry vision of the pictures as well as dusty pictures are soo disturbing. Sorry but i am disappointed.
It's true...Samsung Galaxy A50 after update front camera resolution down & picture quality is bad compare to before update. Please resolve fix problem.
Even i am facing same issue, blurry images and disturbing. samsung is insane with this worst update. is this some kind of trick to upgrade our mobiles?
Š
Expert Level 5
03-17-2020 03:58 AM
in
It was always like that. Zoomed in is 16MP and wide 25MP. There is a bug which show 16MP in the top even at wide.
SliceSupport
Active Level 10
03-17-2020 04:57 AM
in
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Š
Expert Level 5
03-17-2020 05:05 AM
in
0 likes
dinesh2803
Active Level 2
03-17-2020 04:03 AM
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upendra64
Active Level 7
03-17-2020 04:55 AM
in
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cs_member10
Moderator
03-18-2020 02:12 PM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
Kindly follow these below mentioned troubleshooting steps to resolve camera issue:-
1) Reset camera settings: Click Camera > Go to Camera Settings > Reset Settings.
2) Clear camera app data: Go to Settings > Apps > Camera > Select Storage > Clear Data and click OK.
If the issue still persist, kindly register your concern in Samsung members app (Samsung Member > Get help > send feedback > Ask question/Error report).
(Note: Please send device log files within 15 minutes of the issue occurrence.)
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
0 likes
Izza_1998
Beginner Level 2
05-26-2020 10:21 AM
in
This issue is very irritating, the quality of the picture is soo low, i feel wasted and quite emotional as well. The blurry vision of the pictures as well as dusty pictures are soo disturbing. Sorry but i am disappointed.
saherali
Beginner Level 2
03-19-2020 05:24 AM
in
0 likes
Samsung_wIXujC1
Beginner Level 4
07-12-2020 05:25 AM
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0 likes
Samsung_tGNzGIL
Beginner Level 2
07-17-2020 09:04 AM
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It's true...Samsung Galaxy A50 after update front camera resolution down & picture quality is bad compare to before update. Please resolve fix problem.
0 likes
momo91
Beginner Level 2
07-24-2020 11:27 AM
in
0 likes
Akhil013
Beginner Level 3
08-31-2020 11:06 AM
in
0 likes