‎Reduced camera quality | Samsung Members Community

M

æmğ

Active Level 7

last edited

08-14-2020 01:10 PM

in

I own a Galaxy A7 2018. For the past few weeks its front camera quality has been reduced with a large margin. It's a 24 mp sensor.

It gives over over saturated photos in indoor lighting. It makes every color red.

If anyone gets the same, let me know.

Or it's problem of my device only.

AU
Anonymous User
Beginner Level 1
08-14-2020 01:14 PM

in

Galaxy A
send feedback to samsung if every a7 user have problem wait for next update and you only faced reintall software
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M
æmğ
Active Level 7
08-14-2020 01:19 PM

in

Galaxy A
Yes, I only want to know if other are facing same issue.
AU
Anonymous User
Beginner Level 1
08-14-2020 01:24 PM

in

Galaxy A
ok bro reinstall software via smart swtich or serive center
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A
Abhi2503
Active Level 5
08-14-2020 04:12 PM

in

Galaxy A
yeah bro Samsung reduced both back camera and front cameras quality for galaxy a7 2018
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S
Samsung_Support5
Moderator
08-18-2020 01:49 PM

in

Galaxy A
Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Reset camera settings
Camera > Settings > Reset settings > Reset.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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