I am using Samsung Galaxy A73 5G device. Recently i was update new version OS. Since yesterday I am facing issue with pink line center of my display. Kindly help me to resolve the issue.
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
Please go to Samsung Members App main page, click support, click feedback, click error report then follow instructions on screen. Log files automatically send by system immediately after send error report also but please don't close Samsung Members App during this process till complete. Thanks.
As per your query, we would request you to kindly perform the following steps to resolve your issue.
Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.
If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
I am facing the same issue in my A73 from today (5/6/24). The line gradually started lighting up and was getting visible while the mobile was still in use. Tried all and none of the suggested solutions like safe mode and restart seem to resolve this issue. Please let me know if your issue gets resolved.
Anonymous User
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VinodGowda
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goodthings
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VinodGowda
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goodthings
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goodthings
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Babita59
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https://r2.community.samsung.com/t5/Others/️-Green-White-Pink-Screen-Replacement-Done-For-Free-M52/td-p/15544726?src=ShareByUserCM
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Babita59
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cs_member10
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06-5-2024 03:27 AM
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Dear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we would request you to kindly perform the following steps to resolve your issue.
Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.
Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-reset/
If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
PrinceA73
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06-5-2024 06:15 PM
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Please let me know if your issue gets resolved.
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BURM
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