title:

Not received security patch since August 2021

(Post creation time:  

01-13-2022 01:50 PM

)

650 Views

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Bhuvan1205

Beginner Level 4

last edited

 

01-13-2022 01:50 PM

 

in

 
I am using galaxy A71, one year ago I purchased it, I gave not receiving any software and security patch update since August 2021, is samsung taking any concern about users security or not......what is the issue why I have not receiving any software update from samsung.
    • A

      Ariq27

      Active Level 6

      01-13-2022 01:52 PM

       

      in

       
      Ask Samsung by going to Samsung members-get help-ask question select the category and type your problem

      0 likes

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      kroy1234

      Active Level 9

      01-13-2022 03:49 PM

       

      in

       
      They don't say anything about security patch, only say they are working for new firmware that's it .

      0 likes

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      rl0016

      Active Level 2

      01-13-2022 01:53 PM

       

      in

       
      I'm using A52 since last 8 months.. my last security update i got was in the month of November 2021.. i think they are using this as a gimmick

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    • AU

      Anonymous User

      Beginner Level 1

      01-13-2022 02:00 PM

       

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      Really weird. This device has even got November and December 2021 patch in other countries. Just India seems to be stuck with October 2021 patch.

      0 likes

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      Bhuvan1205

      Beginner Level 4

      01-13-2022 02:11 PM

       

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      Yes

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      monawwaralam121

      Active Level 10

      01-13-2022 02:26 PM

       

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      October not August Security Patch stuck in A71
    • R

      RaviBiruduganti

      Active Level 3

      01-13-2022 02:02 PM

       

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      Please reach out to Samsung on Whatsapp for Updates related to Software Updates. Below is their Whatsapp Number.

      180057267864

      0 likes

    • CM

      cs-member13

      Expert Level 4

      01-25-2022 05:14 AM

       

      in

       

      Dear Samsung Member,

      Greetings from Samsung Customer Support!

      We acknowledge your query and apologize for the same. Any update regarding information will be notified in the Samsung Members app under the notice section. You can also check for updates manually by using these given steps: Update device software (If available): Settings > Software update > Download and install.

      Note: Please ensure that your mobile device has enough storage space at the time of update. 


      Thank you for writing to Samsung.

      Warm Regards,
      Samsung Customer Support

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