‎Nfc problem | Samsung Members Community

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khursaid

Active Level 4

last edited

12-5-2025 01:32 PM

in

My Galaxy A04S phone had NFC, but suddenly after resetting the phone yesterday, I saw that the NFC setting was no longer there. Now how can I get it back? I checked with NFC Checker and it says your phone does not have NFC support...?

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cs_member10
Moderator
12-6-2025 04:25 AM

in

Galaxy A
Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the screenshots for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support
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K
khursaid
Active Level 4
12-6-2025 04:28 AM

in

Galaxy A
What's the point of going back and telling them to go to customer care, but they won't fix the bug with an update?
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title:

Nfc problem

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