‎Network coverage issue | Samsung Members Community

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sharma53

Active Level 4

last edited

11-22-2019 06:45 PM

in

glaxy a50 performance in low network is very poor it works great only in high network area it is very worst phone when network coverage is low.

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Sandipan96
Active Level 7
11-22-2019 06:53 PM

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Galaxy A
This Is A Best Phone. But After November Patch Update In Galaxy A50 Have Heavy Bugs In Fingerprint Sensor And Network Connectivity.
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Dileepsalian
Expert Level 2
11-23-2019 03:12 AM

in

Galaxy A
yes
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Samsung_Support2
Expert Level 3
12-4-2019 07:44 AM

in

Galaxy A
Hi there,

Kindly follow the mentioned steps to resolve the issue in your device.

1) Ensure that network frequency of your device should be selected on Auto-mode.

Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).

2) Search for the Network Manually by the steps as mentioned:

Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.

3) You may check by exchanging the SIM in SIM slots and different SIM card in your mobile and check if the issue is resolved or not.

If still issue persists then we would suggest you to contact your service provider.

For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

Regards,
Team Samsung Members

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