title:
Network Issue after December security patch update
(Post creation time:
01-2-2026 04:20 AM
)
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Santoshmuchandi
Active Level 4
01-2-2026 05:13 AM
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goodthings
Expert Level 5
01-2-2026 03:47 PM
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goodthings
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cs_member10
Moderator
01-3-2026 03:31 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.
Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.
● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-connectivity/
If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send).
Warm Regards,
Samsung Customer Support
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