‎Multitouch issue | Samsung Members Community

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Bunny00

Active Level 4

last edited

06-22-2020 03:12 AM

in

I bought samsung a71 yesterday ...I am facing problem with multitouch while playing pubg ...i cant touch three screen buttons at a time ..what can i do ..please help me

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Tan98
Active Level 9
06-22-2020 03:22 AM

in

Galaxy A
if u r serious about the issue....contact service centre today for the replacement of device. if u delay they will be a headache for you.
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Samsung_Support3
Moderator
06-24-2020 05:53 AM

in

Galaxy A
Dear Samsung Member,

Greetings from Samsung Customer Support!

Kindly be informed Pubg is a 3rd party application which is not from Samsung. As we are trained to handle Samsung software and hardware related troubleshooting, we advise you to contact to the respective application software support. You can reach to the app developer through email channel go to: Play store > select more option> select installed app> click on read more.

You can try after clearing the app cache by following below steps: Go to settings > Apps > More option > Show system apps > Select the application > Storage > Clear cache.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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title:

Multitouch issue

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