Please perform the following steps to resolve the issue:
1- Kindly once check the internet connection (mobile data or Wi-Fi), it should be strong.
2- Update the application or browser and recheck.
3- Kindly reinstall this application and check.
For further assistance, register your concern in Samsung members app (Open Samsung members app > click on “+“icon > send feedback > Error report/Ask Questions).
Nelly81
Active Level 7
01-14-2020 03:15 PM
in
0 likes
Samsung_Support1
Moderator
01-23-2020 05:47 AM
in
Hi there,
Please perform the following steps to resolve the issue:
1- Kindly once check the internet connection (mobile data or Wi-Fi), it should be strong.
2- Update the application or browser and recheck.
3- Kindly reinstall this application and check.
For further assistance, register your concern in Samsung members app (Open Samsung members app > click on “+“icon > send feedback > Error report/Ask Questions).
Regards,
Team Samsung Members
0 likes
charkafahim
Active Level 4
02-4-2022 08:19 PM
in
0 likes