‎Jio Sim compatibility issue | Samsung Members Community

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Dev_khond

Beginner Level 2

last edited

07-15-2024 01:17 PM

in

i have facing jio sim network issue & week signal strength issue only on jio sim.

same jio sim network stable on other mobile hand set.

my mobile hand set signal strength showing full on airtel and VI Sim.

any solution ?

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Nobyos
Active Level 8
07-15-2024 01:38 PM

in

Galaxy A
Jio's signal strength will be very low for Samsung phones. Don't know if it is company compliant or Jio SIM compliant
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cs_member10
Moderator
07-16-2024 03:06 AM

in

Galaxy A
Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern kindly visit this mentioned link to resolve your Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-connectivity/
Note: kindly contact your network service provider once to make sure there is no issue from their end.

In case the issue still occurs, kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support
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