title:
How to solve network issues?
(Post creation time:
01-13-2020 02:03 PM
)
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satyavivek
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aur kuch nahi..
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Samsung_Support3
Moderator
01-15-2020 04:35 AM
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Hi there,
Kindly follow the mentioned steps to resolve the issue in your device.
1) Ensure that network frequency of your device should be selected on Auto-mode.
Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).
2) Search for the Network Manually
Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.
3) Perform the reset network setting (Go to the settings>>general management>>reset>>reset network settings).
If still issue persists then we would suggest you to contact your service provider.
For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members
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