title:
Half Flight mode on
(Post creation time:
06-10-2023 11:03 AM
)
5029 Views
M
Members_0EgkIVW
Beginner Level 2
After software update my mobile network gone and flight mode got stuck. I can't off the flight mode. When I removed sim card tray the flight mode work properly but after inserting the sim card flight mode got stuck and mobile network not working. Please help me.
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Anikroyale
Expert Level 5
06-10-2023 12:50 PM
in
0 likes
cs-member11
Moderator
06-12-2023 03:54 PM
in
Dear Samsung member,
Greetings of the day from Samsung India!
We at Samsung understand the severity of the issue and apologize for the inconvenience caused to you and will surely assist you regarding the same. Would request you to kindly perform some basic steps which should resolve the issue.
Step 1: Clear app cache through Device care:
Settings >> Device care >>Storage >>CLEAN NOW
Step 2: Please check the device after the Reset app preferences:
Reset app preferences: Go to, Settings > Apps > Tap on More option > Tap on Reset App Preferences.
Please check the software Update of the device: Settings >> Software update >> Download and install>>Check for software update >> If Software update available>>Download>>Downloading updates>>Install now.
Note: Your phone will restart after the update is installed.
Apps>Settings> General management>Reset all device settings ( Don't try a Factory reset, it will delete all of your phone data if you want to do the same then please make a backup of the device)
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Thank you for writing to Samsung!
Warm Regards,
Samsung Customer Support
BalaGVee
Beginner Level 2
10-23-2023 08:50 PM
in
After software update my mobile network gone and flight mode got stuck. I can't off the flight mode. When I removed sim card tray the flight mode work properly but after inserting the sim card flight mode got stuck and mobile network not working. Please help me. I tried all your basic steps
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Rohit_Balooni
Beginner Level 2
11-18-2023 05:22 PM
in
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suren478
Beginner Level 2
01-5-2024 06:54 PM
in
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KingMaker0804
Active Level 1
08-9-2024 04:20 PM
in
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fhwgeh
Beginner Level 2
06-10-2024 11:32 AM
in
0 likes