title:

Front camera is not working properly

(Post creation time:  

12-7-2021 07:37 PM

)

604 Views

M

manna30

Active Level 2

last edited

 

12-7-2021 07:37 PM

 

in

 
Hi Team, 

My front camera is not working properly in A71 

image

The camera shows blur in this plz help me our 
    • S_

      12-7-2021 07:40 PM

       

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      It's good one 👍
      If you not satisfied then wait next update... 👍

      0 likes

    • O

      owl123

      Active Level 10

      12-7-2021 08:18 PM

       

      in

       
      I don't see any issues, looks fine

      0 likes

    • A

      Aries2606

      Active Level 1

      12-7-2021 09:52 PM

       

      in

       
      Looks fine if you are facing a problem like blurry images then please try to click photos where you have sufficient amount of light.

      0 likes

    • A

      ARJUNB

      Expert Level 4

      12-7-2021 10:00 PM

       

      in

       
      I would suggest under setting apps camera software clear cache and then try. Don't clear data. Before that I suggest u save your camera pictures somewhere then do it. 1 does not it might get removed. If one does clear data.

      0 likes

    • A

      ARJUNB

      Expert Level 4

      12-7-2021 10:01 PM

       

      in

       
      Moreover the snap which u have taken is a good one. U don't need to do anything. Your camera is in good condition. Good luck.

      0 likes

    • A

      a12m12

      Active Level 4

      12-8-2021 02:21 AM

       

      in

       
      @sumsung should update your phone immediately.

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    • T

      TECH_MAN

      Active Level 8

      12-8-2021 02:27 AM

       

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      Send feedback to samsung

      0 likes

    • CM

      cs-member13

      Expert Level 4

      12-14-2021 12:59 PM

       

      in

       

      Dear Samsung member,

      Greetings from Samsung customer support.

      Thank you for sharing your concern. We acknowledge your query and apologize for the same. We apologize for the inconvenience you are facing And please follow the easy troubleshooting steps which might help to solve the issue.
      Check the physical condition of your camera lens.

      1. Broken camera lens.
      2. Scratchy camera lens.

      Please check there is no laminated or tempered glass pasted on the camera.

      Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.

      If the issue has not been resolved then Reset camera settings
      Please follow the below steps:

      Step1: From the home screen tap on Camera.
      Step2: Tap on Settings.
      Step3: Scroll up and tap on Reset settings.
      Step4: Tap on Reset.

      In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask questions).

      Thank you for writing to Samsung.

      Warm Regards,
      Samsung Customer Support

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