‎Front Camera Issue in A52 | Samsung Members Community

R8

raju-83

Active Level 8

last edited

04-30-2021 12:03 PM

in

Galaxy A

Hi

From the purchase, I am using a Front 📷 Issue.

In low light, the image of Front Camera and Video Call (Jio 2 Jio) are very poor. A lack of Image clarity and darkness.

The phone has been checked in Service Centre. They just updated the phone. They told that my phone is perfectly all right.

Is anyone using the A52, facing the my problem. Pls let me know.

Thanks.

S
snowrabbbit
Active Level 5
04-30-2021 12:10 PM

in

Galaxy A
It might be a network problem if not Try using signal video call or other video calling and compare the quality of video call on different apps with a proper network
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R8
raju-83
Active Level 8
04-30-2021 12:19 PM

in

Galaxy A
🙏
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R8
raju-83
Active Level 8
04-30-2021 12:21 PM

in

Galaxy A
Pls read carefully my point. I mentioned "IN LOW LIGHT" only. The problem is in low light, not in normal / day light. If it is really network issue, the problem can faced in both Day light and low light.
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raghavHari
Active Level 4
04-30-2021 01:30 PM

in

Galaxy A
Ya experiencing same problem front cam images were not sharp and out of focus always
I
iamiceparticle
Expert Level 5
04-30-2021 04:52 PM

in

Galaxy A
That is expected behaviour.
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S
Samsung_Support1
Moderator
05-3-2021 06:25 PM

in

Galaxy A
Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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R8
raju-83
Active Level 8
05-3-2021 06:30 PM

in

Galaxy A
I had already sent Error log file. But no improvement found in Low light Front image from Samsung.
Poor Samsung India Service.
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title:

Front Camera Issue in A52

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