Facing ghost touch issue

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that in some cases regular OS upgrades may cause delays to planned security updates. However, you can rest assured the OS upgrades will include up-to-date security patches when delivered.

We are doing our best to deliver the security patches, the delivery time of security patches may vary depending on the regions and models.

You can check the security patch update from the given link: https://security.samsungmobile.com/workScope.smsb

We would request you kindly perform the following steps to resolve your issue.

Remove the screen protectors and cover from the device once and check the issue after restarting the device.

Check your charger: If your charger is damaged, it may not supply power to your device, which may cause the touch screen to malfunction. In this case, use a different, undamaged charger to prevent this issue. It’s also a good idea to avoid using the touchscreen when the device is charging.

How to restart the device: Press & hold the power key> Restart> Tap again to Restart.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-reset/

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support