‎Downloading | Samsung Members Community

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Sam70168

Active Level 5

last edited

11-18-2021 05:02 PM

in

Is there a way that does not stop downloading and uploading when the phone is locked?

Is there any solutions?

I dont use data saver but still it stop Whenever i lock my phone

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Aashish
Expert Level 4
11-18-2021 05:03 PM

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Galaxy A
Turn off battery optimization for that app and turn off power saver.
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Green_Grass
Expert Level 3
11-18-2021 05:04 PM

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Galaxy A
Turn off battery optimisation for that app, from which you are downloading.

If you don't know how to do that, reply me
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Ayush171
Active Level 6
11-18-2021 05:04 PM

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Galaxy A
I also encountered this problem a month ago and then I realised that this happens because of background running restrictions. Check if you have put the browser in sleeping or deep sleeping mode. Don't put background restrictions if there are any.

Let me know if what I say worked or not.

If it worked, accept this as solution. Thanks😊
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Sidhabhi
★★
11-18-2021 06:30 PM

in

Galaxy A
Turn off restrict background data usage of that app(play store or galaxy store), also check if that app is in sleep mode or what
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