As per your query, we would like to clarify that we do not recommend degrading the application. If you are experiencing issues with Samsung DeX, please share the log file so we can assist you further.
If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).
cs_member10
Moderator
05-3-2026 01:11 PM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we would like to clarify that we do not recommend degrading the application. If you are experiencing issues with Samsung DeX, please share the log file so we can assist you further.
If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).
Warm Regards,
Samsung Customer Support
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