title:

Automatically Restarting

(Post creation time:  

09-24-2020 09:02 AM

)

1422 Views

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AdeshAdi

Active Level 3

last edited

 

09-24-2020 09:02 AM

 

in

 
My A71 is getting restarting automatically even i turned auto restart off
    • E

      Ehsank

      Expert Level 5

      09-24-2020 09:10 AM

       

      in

       
      since when?
      did you download any app recently?
      A

      AdeshAdi

      Active Level 3

      09-24-2020 09:12 AM

       

      in

       
      Since 2 Weeks its happening...
      i didn't download any apps other than apps from play store

      0 likes

      E

      Ehsank

      Expert Level 5

      09-24-2020 09:14 AM

       

      in

       
      go to safemode and observe is there same issue in safemode too
      if not such issue then problem created by any other apps

      steps to turn safemode;
      long press on power button>
      long press on power off option>click on safemode >your mobile will restart and turn into safemode.

      Keep in mind that in this mode only inbuilt system app will work

      0 likes

    • S

      SliceSupport

      Active Level 10

      09-24-2020 09:16 AM

       

      in

       
      First Check few things

      1. Corrupt data in the device's memory
      2. Incompatible third party application
      3. Modded app installed
      4. Cached data stored ( after recent update )
      5. Hardware problem


      these are the things which causes the auto restart issue

      now solution :

      1. keep your data safe and stored somewhere else
      2. turn on your phone in safe mode , if in safe mode device still get auto restart than your issue is something else or if device do work well in safe mode than its caused by system cache
      3. goto recovery mode clear the system cache and data .

      if even after all these and factory reset cant resolve your issue than you need to re flash the firmware means corrupt update OTA issue



      rest advice you to visit a good service center
      S

      SliceSupport

      Active Level 10

      09-24-2020 10:23 AM

       

      in

       
      haha , research on You . who are you ?? PM of a country or president

      you are just another user amoung the crowd ..

      0 likes

      E

      Ehsank

      Expert Level 5

      09-24-2020 10:23 AM

       

      in

       
      you research on me lols , i m not on you, mr . Albert Einstein 😁😁😁😁

      0 likes

      E

      Ehsank

      Expert Level 5

      09-24-2020 10:27 AM

       

      in

       
      and by the way your comments are too terrific like
      "do watch some videos on YouTube "
      search in Google like that
      i liked it😁😁😁😁
      by the way please tell me where is the accidental touch option in m30s, by a different name
      please tell me i am facing too much issue😁😁😁😁😁
      abhi tak video complete nahi hua kya YouTube per mr .Albert Einstein 

      0 likes

    • A

      AshwinsS25Ultra

      Active Level 6

      09-24-2020 09:27 AM

       

      in

       
      Once more please check you turned of auto restart.
      settings-- Device care--3 dot button on the top of the screen--- Advance-- Auto restart
      E

      Ehsank

      Expert Level 5

      09-24-2020 09:29 AM

       

      in

       
      brother he mentioned already its off

      0 likes

    • A

      AshwinsS25Ultra

      Active Level 6

      09-24-2020 09:54 AM

       

      in

       
      Method 1:



      1. Power off the device.

      2. Press and hold the Power key for one or two seconds to turn on the device.

      3. When the Samsung logo appears, press and hold the Volume down key.
      Check your device in safe mode.
      Exit safe mode:

      1. Press and hold volume down and power key for at least 5 seconds to force the device to restart.

      2. Press and hold the power button on the right hand side and select restart on the screen.

      3. Swipe down the notification panel to access it. Select the notification safe mode enabled and tap OK on the prompt to restart the device.
    • A

      AshwinsS25Ultra

      Active Level 6

      09-24-2020 09:56 AM

       

      in

       
      Method 2:



      1. Press and hold the Power key, when Power off icon appears.

      2. Press and hold the power off icon.


      Note: If your device functions correctly in Safe Mode, it is most likely that the issue lies with a 3rd party application that can be uninstalled to resolve the problem.
    • S

      09-25-2020 05:38 PM

       

      in

       

      Dear Samsung Member,

      Greetings from Samsung Customer Support!


      Please perform the below mentioned steps to resolve the issue:

       

      * Check device in safe mode: Press and hold the Power key, when Power off icon appears > Press and hold the power off icon. To exit safe mode: Restart your device.

       

      For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


      Thank you for writing to Samsung.

       

      Warm Regards,
      Samsung Customer Support

      0 likes

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