‎Automatically Restart | Samsung Members Community

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PARAG13

Active Level 2

last edited

08-31-2022 03:51 AM

in

Galaxy A

After Update My Galaxy A71 phone automatically restart once or twice in a day.

Plz Fix This Issue.

AU
Anonymous User
Beginner Level 1
08-31-2022 04:04 AM

in

Galaxy A
Samsung jaldi hi update dega bug fix karne k liye
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arnablaha
Active Level 6
08-31-2022 04:05 AM

in

Galaxy A
Did you check auto restart option 🤔. It has to be disable.
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PARAG13
Active Level 2
08-31-2022 04:11 AM

in

Galaxy A
How to check that
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arnablaha
Active Level 6
08-31-2022 04:21 AM

in

Galaxy A
Go to settings then go to battery and device care section and click at this button as shown as in image.
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JithinAjith
Expert Level 3
08-31-2022 04:11 AM

in

Galaxy A
Motherboard issue is not only for Exynos 9611. Same issue in M51 & A52. Auto restarting and bootloop issues. Hardware issue is not solved by an update
AU
Anonymous User
Beginner Level 1
08-31-2022 04:52 AM

in

Galaxy A
Hi there, I would like to suggest that if you recently installed an application from google chrome then you have to uninstall that application as the above incident is happened with me when i downloaded an application from google chrome or any other web browser.
Thank You ❣️
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AU
Anonymous User
Beginner Level 1
08-31-2022 10:27 AM

in

Galaxy A
Please join this campaign to help users get justice who are facing auto restart and display issues:-

https://r2.community.samsung.com/t5/Tech-Talk/Important-Join-the-campaign-to-help-users-who-are-facing-restart/td-p/12104231
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cs_member8
Moderator
09-11-2022 05:12 PM

in

Galaxy A
Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

There are two methods to disable the auto-restart function
Method 1: From the home screen swipe up or down to access the App Screen > Setting > General Management > Reset > Auto Restart > To Turn OFF auto-restart slide the slider toward the left.
Method 2: Go to 'Settings'>>Tap on 'Battery and device care'>> Tap on Three dots>>Tap on 'Automation'>>Disable 'Auto-restart at set times' if enabled

If you are facing this issue after installing any new application then uninstall that application.
Navigate to the Apps screen and tap on Settings>>Tap on Apps>>Tap on the desired app>>Tap on Uninstall>>Tap on OK

Reset settings: From the home screen, click on Settings>>General Management>> click on reset and then reset setting.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.
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Automatically Restart

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