‎Application installation problem | Samsung Members Community

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yogesh2302

Active Level 3

last edited

07-8-2022 02:42 AM

in

Even after factory data reset , my samsung A51 almost takes 3 to 4 minutes to just install application even if it is 2mb app or 2gb app.

Literally frustrated.

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Namanarshi
Active Level 6
07-8-2022 05:25 AM

in

Galaxy A
Try using galaxy store instead of google play store. It might be faster.
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KaramBhangu
Active Level 7
07-16-2022 06:47 AM

in

Galaxy A
Same Problem with me on my a51, but in galaxy store it's working fine
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cs_member8
Moderator
07-22-2022 12:52 PM

in

Galaxy A
Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Check space availability:

Is there sufficient space available on your device?
Kindly check the space on your device:
Path: Settings > Device Care >Storage

To improve the device performance there should be sufficient space. Request you to keep at least a ''minimum 20% internal memory free''.

Kindly check RAM in your device:-
Path: Settings>Device care>Memory.

To improve the performance RAM of the device should be free. So, clear the RAM memory once a day.
Check app cache
Does the device hang while accessing any particular Application/Game etc?

Please follow the below steps
1- Clear app cache through Device care:

Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on Device care.
Step3: Tap on Storage.
Step4: Tap on CLEAN NOW.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask question).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support
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Application installation problem

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