‎App Installation | Samsung Members Community

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Bimarsaa

Active Level 2

last edited

11-25-2021 03:17 PM

in

Why does App Installation from play store takes a little longer time in my Samsung A52?

Do other people also face this?

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IcyJay30
Expert Level 4
11-25-2021 03:35 PM

in

Galaxy A
Turn off auto scan for malware from device care->automation
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CM
cs-member13
Expert Level 4
12-2-2021 02:28 PM

in

Galaxy A
Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.
Check device network mode settings
Please follow the below steps.

Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on network mode SIM1 or SIM2.
Step5: Select network mode.

Note: We recommend setting device network mode as LTE/3G/2G (auto connect) mode.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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