‎Alt z quick switch | Samsung Members Community

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Deepugowda

Active Level 1

last edited

05-6-2022 01:23 PM

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After installing android 12 in my A51, alt z quick switch is not working. If anyone knows solution for this please let me know

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iamiceparticle
Expert Level 5
05-6-2022 02:36 PM

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Galaxy A
We will suggest the solution only when we will face the issue.
Reply with the screenshot of this setting.
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Deepugowda
Active Level 1
05-7-2022 02:06 PM

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Galaxy A
As you asked, I am attaching the screenshot.
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iamiceparticle
Expert Level 5
05-7-2022 02:40 PM

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Galaxy A
What are you trying to do exactly pls tell? Your setting seems fine.
Quick switch requires app at both places.
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Deepugowda
Active Level 1
05-7-2022 02:45 PM

in

Galaxy A
I am double pressing power button but it's not opening secure folder, but power button is working fine. This problem is coming after installing android 12, before that it was working perfectly
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cs_member8
Moderator
05-21-2022 12:01 PM

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Galaxy A
Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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