‎A71 Screen blinking | Samsung Members Community

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BestAseries

Active Level 3

last edited

09-2-2020 04:51 PM

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I am using A71 mobile . Its 7 months old .i don't know why its screen is blinking continously.

Please help

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Ehsank
Expert Level 5
09-2-2020 05:06 PM

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Galaxy A
not only a71 almost all user facing this issue this is not your handset issue, just wait for next update
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Ehsank
Expert Level 5
09-2-2020 05:07 PM

in

Galaxy A
and the meanwhile send feedback to Samsung by using get help section
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DarshanChatterjee
Expert Level 5
09-2-2020 06:54 PM

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Galaxy A
If only while using Google app. Then don't worry. Your phone is running good. It's a problem raised from google.
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cs-member13
Expert Level 4
09-3-2020 02:13 PM

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Galaxy A
Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve "display" issue kindly follow the given below steps:

1. Check device in safe mode: Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the device.
2. Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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