Samsung Members Community

title:

A52 Back Panel Removing

(Post creation time:  

01-19-2023 07:26 PM

)

1332 Views

M

MohammedAmaanAli

Active Level 3

last edited

 

01-19-2023 07:26 PM

 

in

 
Galaxy A
My A52 back panel is removing and the phone has 20 days for warranty expires . Please tell the process to get it glued from samsung service centers and will they give 6 months additional warranty after fixing?
    • AU

      Anonymous User

      Beginner Level 1

      01-19-2023 07:48 PM

       

      in

       
      Galaxy A
      Go to the service centre and they will do it for free until your warranty expires. I had faced the same issue and after checking on the internet, I found out this is a mass issue on Samsung devices.
      V

      vivek1989

      Expert Level 5

      01-20-2023 02:05 AM

       

      in

       
      Galaxy A
      Bro kya back panel aane se ip rating kaya asar hoga.

      0 likes

      AU

      Anonymous User

      Beginner Level 1

      01-20-2023 04:49 AM

       

      in

       
      Galaxy A
      Agar Samsung service centre se fix kar loge toh ip rating sahi rehga. Agar bahar se karaoge toh ip rating void ho jayega.
      V

      vivek1989

      Expert Level 5

      01-20-2023 05:07 AM

       

      in

       
      Galaxy A
      Thik bola

      0 likes

    • K

      Kunal2

      Expert Level 1

      01-20-2023 06:42 AM

       

      in

       
      Galaxy A
      Go to service centre. If your phone is under warranty then they will fix it for free. And they will not give you additional warranty now. As additional warranty is given only in 1st six months after you purchase your phone
      K

      Kunal2

      Expert Level 1

      01-20-2023 07:47 PM

       

      in

       
      Galaxy A
      Bro you have to convince service center person that its a manufacturing defect n many members are facing this issue in a52s, a52. Show them in members app

      0 likes

      M

      MohammedAmaanAli

      Active Level 3

      01-20-2023 07:56 PM

       

      in

       
      Galaxy A
      Bro I argued with them but they sticked to only one thing that this issue does not come under warranty
      S

      Sid_Karna

      Expert Level 5

      01-21-2023 03:18 AM

       

      in

       
      Galaxy A
      I too got it fixed under warranty for same issue.
    • S

      Sid_Karna

      Expert Level 5

      01-21-2023 03:21 AM

       

      in

       
      Galaxy A
      Go to another service centre. Show them the other posts with the same issue. Show them the comments. If they are not agreeing, ask them to give a job sheet after inspecting the device. Ask them to give in writing that they will not repair this under warranty with the date. Then do the following

      1) Mail to Samsung CEO with the job sheet being attached and explain the issue.(https://www.samsung.com/in/support/email-the-ceo/)

      2) File a case at Consumer redressal online portal.

      3)Add a Google map review of that particular service centre with a poor rating and include the name of the manager.
      K

      Kunal2

      Expert Level 1

      01-21-2023 07:09 AM

       

      in

       
      Galaxy A
      Great👍

      0 likes

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