title:
Flight mode
(Post creation time:
12-21-2023 05:58 AM
)
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cs_member10
Moderator
12-21-2023 12:34 PM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you to kindly perform the following steps to resolve your issue.
Check Mobile Network
Settings > Connections > Mobile networks > Network mode > Select 5G/LTE/3G/2G (auto connect) LTE/3G/2G (auto connect) or 3G/2G (auto connect).
Check Network Operator
Settings > Connections > Mobile networks > Network operators > Select automatically.
Check Data Roaming
Settings > Connections > Mobile networks > Data roaming to enable it, if disabled.
Reset settings: Settings > General Management > Reset.
Reset network settings: Reset Wi-Fi, Bluetooth, and other network settings to their default.
Check another network operator's SIM
If the issue has not been resolved, then get in touch with the network operator and try to check with another network operator SIM.
Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-reset/
In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
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