‎Auto Call Recording | Samsung Members Community

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nancy2108

Beginner Level 2

last edited

07-11-2022 02:09 PM

in

Delhi

Hey, build in auto call recorder is not working?

Any reasons?

How do I fix this.

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nancy2108
Beginner Level 2
07-11-2022 02:12 PM

in

Delhi
Its built it .. it was working till yesterday, but now not working. In the settings .. option is already enabled for all call records
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SiddharthaMalakar
★
07-11-2022 02:44 PM

in

Delhi
It could be a bug.. just clear cache of PHONE app and restart then on it again .
0 likes
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Sid_Karna
Expert Level 5
07-11-2022 03:12 PM

in

Delhi
You might be using wifi calling?
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Sidhabhi
★★
07-11-2022 02:23 PM

in

Delhi
If you are using wifi calling then it won't work,please turn it off and try again
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HvdnHarsh17
Active Level 6
07-13-2022 02:31 AM

in

Delhi
Just set Truecaller as your default phone app and record calls.
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cs_member8
Moderator
07-23-2022 09:40 AM

in

Delhi
Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

1. Go to call dialer.
2. Click on the 3 dots available at the top right corner.
3. Click on settings.
4. Under the call settings option click on call auto recording.
5. Turn the auto call recording on/off from there.
Or, during the call,>tap on three vertical dots on the top right corner>select the call record option.

Note: Do read the terms and conditions precisely before accepting it

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.
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Auto Call Recording

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