‎Hi Samsung users | Samsung Members Community

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muddu_7

Active Level 3

last edited

12-20-2024 06:17 PM

in

I use Samsung s23 purchased on 30 April 2023 and I have problem in it, iam not receiving any update since then I have even visited service center even they say we don't know about the problem, they will update my my phone using system update and they Wil two, three hours for that process it's a headache for I can't go to service centre every time I want to do software update plz guys someone give me solution or tell. Me tell me how to give complaint to Samsung company plz

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amanjalwehra
Expert Level 3
12-20-2024 06:22 PM

in

Bengaluru
From where you bought the phone
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muddu_7
Active Level 3
12-20-2024 06:23 PM

in

Bengaluru
Pai mobile showroom
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Mustak451
Active Level 3
12-20-2024 06:25 PM

in

Bengaluru
Try connecting your phone to your PC or laptop and install smart switch app in it and check for update there.
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muddu_7
Active Level 3
12-20-2024 06:36 PM

in

Bengaluru
OK, do you have any tutorial video bro
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Mustak451
Active Level 3
12-20-2024 06:37 PM

in

Bengaluru
Check on youtube for update phone using smart switch from PC
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muddu_7
Active Level 3
12-20-2024 06:42 PM

in

Bengaluru
I will try
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amanjalwehra
Expert Level 3
12-20-2024 06:25 PM

in

Bengaluru
Which last update you have done bro And you should try smart switch app bro on Pc
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muddu_7
Active Level 3
12-20-2024 06:35 PM

in

Bengaluru
I have ui 6.1 April update I had gave phone to service centre to update that's last update
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Imtiazansari
Active Level 4
12-20-2024 06:30 PM

in

Bengaluru
Maybe your phone is rooted and you need to flash official firmware from samsung. I can help you in this if you want
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muddu_7
Active Level 3
12-20-2024 07:29 PM

in

Bengaluru
Which video
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muddu_7
Active Level 3
12-21-2024 03:13 AM

in

Bengaluru
Can you share me the video
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muddu_7
Active Level 3
12-21-2024 07:58 AM

in

Bengaluru
Bro can you share me the link from direct message because iam not able to receive from here see screenshot
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Shekhar_Pandey
Expert Level 1
12-20-2024 06:32 PM

in

Bengaluru
Members' support section can provide technical assistance via remote access.
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goodthings
Expert Level 5
12-21-2024 09:24 AM

in

Bengaluru
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for resolves this issue. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
12-21-2024 09:24 AM

in

Bengaluru
Your's most welcome to here.
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cs_member10
Moderator
12-23-2024 05:50 AM

in

Bengaluru
Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that Samsung user receive a notification on their device whenever any software update or security update occurs. However, you can check the software update ( if available) on your device manually by the below steps.

Kindly follow the below steps to update your device software( if available).
Path: Settings > About phone > software update.

Kindly feel free to get in touch with us if there is any issue regarding the Samsung.

Warm Regards,
Samsung Customer Support
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muddu_7
Active Level 3
12-23-2024 05:57 AM

in

Bengaluru
For your kind information I have checked it for 1000th time and it will not show any latest update, thank you
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Hi Samsung users

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