Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that it is our best endeavor to provide you with an impeccable product experience at Samsung. We are always helping our customers resolve their issues we request you kindly follow the given steps and if the issue persists kindly visit the service center for a physical inspection of your device, they will provide you with the best possible resolution and resolve your issue.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-reset/

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support