title:

Smart things and Samsung dryer

(Post creation time:  

10-22-2025 11:01 AM

)

228 Views

C

cowbawx

Active Level 1

נערך לאחרונה

 

10-22-2025 11:01 AM

 

in

 
My Samsung dryer keeps disappearing off of SmartThings. Every time I try to add it it tells me it's already added but it is not added to anyone else's smart things just to mind. I have to keep doing a factory reset. Why does this keep happening? Thank you
    • S

      SivanV

      Active Level 10

      10-22-2025 11:53 AM

       

      in

       

      Hi,
      Go to Smart things > Devices > Go to another room in the app to check if the dryer is there.

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    • C

      cowbawx

      Active Level 1

      10-22-2025 11:57 AM

       

      in

       
      Hi thank you I tried that it still doesn't show up I re-added it a third time but every time I use the dryer it keeps doing this

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      S

      SivanV

      Active Level 10

      10-23-2025 07:12 AM

       

      in

       

      Hi,
      When you log in to your Samsung account on the regular website or the Smart things website, does the dryer appear?
      You can check this at the following links:
      Samsung account:
      https://v3.account.samsung.com/dashboard/intro
      Smart things account:
      https://smartthingsfind.samsung.com/login

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    • C

      cowbawx

      Active Level 1

      10-26-2025 08:45 PM

       

      in

       
      I just checked SmartThings app. It dropped off it and does not show on the above site.

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    • C

      cowbawx

      Active Level 1

      10-27-2025 11:56 AM

       

      in

       

      any other ideas on how i can resolve this issue? i dont know why it keeps disappearing.

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    • C

      cowbawx

      Active Level 1

      10-29-2025 05:44 PM

       

      in

       

      I'm still having this problem. When I scan the QR code, it tells me it is registered on a different samsung account, but it is def not on another account, and it's not on mine (checked with the 2 links above) so i am unsure what is going on with this. VERY annoying... please help?

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    • C

      cowbawx

      Active Level 1

      11-3-2025 12:38 PM

       

      in

       

      Can anyone assist me, please?

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    • C

      cowbawx

      Active Level 1

      11-4-2025 08:49 PM

       

      in

       

      Does this dryer support 5GHZ wifi? Maybe that's why?

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    • C

      cowbawx

      Active Level 1

      04-27-2026 05:44 PM

       

      in

       
      Good to know. Next time I won't buy Samsung. Not making that mistake again...

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