youtube cast

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14/10/2020 06:42 PM

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rosvilla

First Poster

last edited

 

14/10/2020 06:42 PM

I always used to cast youtube from my cell to the tv (both samsung) within wirless connection. Few days ago i changed internet company and now i get the sign to cast just right when I turn on the tv to disappear minutes later. I tried anything possible and I cannot find a solution.. Any idea? Please just avoid advising to use wifi. I wanna do it wirless just like I always did before. 
    • A

      AnCenTraL

      First Poster

      last edited

       

      14/10/2020 07:56 PM

      hola

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      R

      rosvilla

      First Poster

      14/10/2020 08:40 PM

      hola

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    • A

      AnCenTraL

      First Poster

      last edited

       

      15/10/2020 05:37 AM

      hola soy un chico de 14 años y de España que no sabe utilizar su móvil 😅😁

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      C

      Carloslg

      SuperStar

      15/10/2020 08:20 AM

      Hola!
      Bienvenido a la comunidad 😉

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      LanderC

      MegaStar

      15/10/2020 11:55 AM

      ¡Bienvenido a la Comunidad, @AnCenTraL!

      ¿Nos dices cuál es tu modelo?

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      LanderC

      MegaStar

      last edited

       

      15/10/2020 11:58 AM

      Hi, @rosvilla!

       

      Could you write us both model codes (phone and TV) and TV's software version? Did you use Smart Things to cast Youtube or just their app?

       

      Also, reset Smart Hub platform.

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      R

      rosvilla

      First Poster

      15/10/2020 12:27 PM

      phone SM-N975F
      tv software T ktm2deuc 1300.4
      model QE65Q9FNA

      I factory reseted the tv and yes i have smarthings linked but i use the app directly.
      with smarthings only smartview

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      L

      LanderC

      MegaStar

      16/10/2020 12:01 PM

      Thanks, @rosvilla. Please use our Remote Service to let one of our agents check the set up. Access this link for more information.

       

      Have a good day!

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    • A

      AnCenTraL

      First Poster

      last edited

       

      15/10/2020 06:49 PM

      samsung galaxy A50

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      LanderC

      MegaStar

      16/10/2020 12:04 PM

      @AnCenTraL, gracias por responder. En ese caso, si tienes dudas o comentarios, accede a la parte del foro dedicado a los teléfonos de la serie A.

       

      PD: hemos editado tu publicación para eliminar tus datos personales.

      Saludos,

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