‎Screen darkening for no reason even while actively touching it

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Had a new A11+ that ran fine for a few months and then after a system update, the screen started darkening while actively using it. I returned it and got a new one. Same issue. I've lengthened screen time out, turned off/changed all the settings I could find online to try. I have even removed the cover I bought and used it without. Nothing helps. It is with any app - no specific app.

Tapping the screen repeatedly when dim does nothing. Pressing the volume up/down button brings the screen back up to normal. Minimizing the current app and bringing it back up brightens the screen back up. If i don't do one of those 2 things, it will just stay dim while I use it and then eventually go black. Once it goes black, if I tap it a couple times, the screen comes back up bright. There's clearly some kind of system bug here with the latest update. Any suggestions? Extremely annoying. It has happened twice while I've typed this out.

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Screen darkening for no reason even while actively touching it

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