Original topic:
SmartThing
(Post creation time:
2026/08/17 07:25 PM
)
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bob21raby
Active Level 7
SmartThing wants to charge extra for integration soon that will affect Samsung market because it will be no use to buy Samsung phone if you pay extra for SmartThing integration people will slowly buy Google phone and derived from Samsung products people wants one platform for smart device that is compatible for free if Samsung can't deliver people will start going away from Samsung devices
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Zolten
Moderator
2026/08/18 11:54 AM
in
Hello bob21raby,
Thank you for sharing your thoughts with us. We understand your concern about SmartThings integration and the importance of having a seamless, cost effective smart home experience.
SmartThings integration means using your Samsung phone to connect and control smart home devices like lights, appliances, and security systems, all from one app. We understand that customers expect this to be simple and affordable.
Your feedback about extra costs and the importance of one free, unified platform is very valuable. We truly appreciate you taking the time to let us know how you feel, and we’ll continue working to make sure Samsung products deliver the experience you expect.
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Fatwa
Active Level 10
2026/08/18 07:45 PM
in
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