‎Refund | Samsung Canada Community

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galaxyusertech82

Active Level 3

last edited

2026/10/27 08:03 PM

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I have bought the Samsung watch 9 40mm on Samsung shop, I have the box, charger, the watch with an extra band too, I bought it when it came out as a pre-order, I don't use it much anymore, is there a chance I can refund my Samsung watch?

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Haisley
Moderator
2026/10/27 08:21 PM

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Hi galaxyusertech82,

Thank you for reaching out to the Samsung Canada community regarding your Galaxy Watch. We completely understand that usage habits change over time, and we appreciate you letting us know that you still have the original packaging and accessories.

Because your watch was purchased during the initial pre-order period, it is now well outside the eligibility window for a standard return, meaning a direct refund is unfortunately no longer possible.

We always want to ensure our devices meet our users' daily needs. May we know the reason you find yourself using the watch less often these days? Your feedback is incredibly valuable to us as we work to improve future wearable experiences.
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galaxyusertech82
Active Level 3
2026/10/27 08:35 PM

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It's alright, but I've grown long across from it, I dont have a purpose to have it, I was just wondering. Thank you on the notice
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Refund

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