‎Galaxy Buds3 Pro Missing Features | Samsung SEAO Community

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El3ctric

Active Level 7

last edited

Wednesday, August 28th, 2024 10:41 AM

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My pre-order Buds3 Pro finally arrived. They work fine however quite a few features are missing in the Wear app (running a fully up to date S23). For example, under Sound Quality and Effects section there is no 'boost dialogue', 'loudness normalisation', or 'advanced quality options' which should include the ultra high quality (UHQ) option. All these features are documented in the user guide.

There are many online posts already with users complaining about this. So basically, once again, Samsung advertising and shipping products with features that are not there. This behaviour is a pattern for Samsung, especially in our region (Australia) where OneUI comes crippled compared to some of the other regions. Wouldn't be so bad if there was transparency and clarity about it, but there isn't and that's really poor!

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nxmah
Active Level 10
Wednesday, August 28th, 2024 12:48 PM

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Wearables
Hi, the uhq should be added on the next update hopefully but I understand your frustration
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Dolgogi
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Wednesday, August 28th, 2024 08:09 PM

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Wearables
The features are available now on the Flip6 & Fold6, and as @nxmah noted, will come to some other devices, presumably, with the next update.

Further, Samsung does advise that some features will become avaliable with One UI 6.1.1 or higher, but I guess people don't read the fine print?

Here's an example relating to UHQ (24/96) support.
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Dolgogi
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Thursday, August 29th, 2024 06:16 AM

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Wearables
The buds launched (until the QC problems were found) with the Flip6 and Fold6, amongst other things, so yes, devices supporting the new features were ready.

It is not uncommon for there to be a month or so wait, for other supported devices to be brought up to speed with the latest software.
This is nothing new and I feel not unique to Samsung.

New products, particularly phones and related accessories will frequently launch with a window of exclusivity, and this was no different.

Just my thoughts, nothing more.
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abienstock
Beginner Level 2
Tuesday, September 10th, 2024 01:50 AM

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Wearables
I got the update and I am still missing the features.
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Dolgogi
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Tuesday, September 10th, 2024 05:17 AM

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Wearables
Which features?
I haven't transferred mine to the S24U yet, they're still paired to my Flip6.

You could try removing them, and pair again.
Otherwise, use the Members app, and send an error report.

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Galaxy Buds3 Pro Missing Features

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