title:
s22 ultra promo code invalid
(Post creation time:
Wednesday, March 30th, 2022 01:25 AM
)
1248 Views
M
Members_gkvMgpg
Active Level 1
HI bought s22 ultra from optus got my promo code as well but when i try to redeem it says invalid promo code.
I tried to talk on phone and send more than 15 emails they keep sending me same promo code email.
no one seems to help me
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Selected Answer
SamsungLaura
Moderator
Wednesday, March 30th, 2022 10:21 PM
in
Hi there, thanks for reaching out. So I can look into this, please send through an email to myself with the following details:
To: members.au@samsung.com
Subject: SamsungLaura - Invalid promo code
Details:
Name
Phone number
Samsung account email
Promo code
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Members_gkvMgpg
Active Level 1
Friday, April 8th, 2022 06:08 AM
in
I have sent you an email hasnt been solved its been a month for me .
TBH
Its simple check promo code says invalid send me the new one or send me my promo items by puting an order for me why this is so hard samsung ?
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Keithyzz39
Active Level 5
Wednesday, March 30th, 2022 01:45 AM
in
Temperence
Active Level 1
Wednesday, March 30th, 2022 12:20 PM
in
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Members_gkvMgpg
Active Level 1
Friday, April 8th, 2022 06:06 AM
in
accc complain ? what is that ?
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Temperence
Active Level 1
Friday, April 8th, 2022 06:36 AM
in
They offer advice to consumers and investigate companies of the respective complaints. They make sure that the consumer (us in this case) don't get screwed over by a company and make sure they are following the law etc. Equally, the ACCC is there to also supporting businesses from unreasonable customers.
Companies generally do not want ACCC poking around not do that want a black mark against the company which can happen.
The more ppl that submit complaints the better it is for us consumers. After 5 weeks and Ppl still can not access their preorder bonus items. It's seriously dodgy from Samsung.
Members_gkvMgpg
Active Level 1
Friday, April 8th, 2022 06:43 AM
in
yeah i think i have to do that as well there is no point for us to preorder and they cant solve the simple issue
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