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S21 Ultra Bluetooth problems
(Post creation time:
Tuesday, April 19th, 2022 02:13 PM
)
579 Views
Chrissie35e
Beginner Level 2
last edited
in
1 like
2 Comments
SamsungLaura
Moderator
Wednesday, April 20th, 2022 01:52 AM
Hi @Chrissie35e, I'm sorry to hear you're experiencing this issue with your device. Would you be able to follow the steps below and see if this helps?
1. Reset network settings
[Settings > General Management > Reset > Reset network settings > RESET NETWORK SETTINGS]
2. Clear Bluetooth data
Settings > Apps > click on the symbol next to the Your apps heading > toggle on Show system apps and click Okay > scroll down and click on Bluetooth > Storage > click to Clear cache and Clear data.
0 likes
Wednesday, April 20th, 2022 02:28 AM
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SamsungLaura
Moderator
Wednesday, April 20th, 2022 01:52 AM
in
Hi @Chrissie35e, I'm sorry to hear you're experiencing this issue with your device. Would you be able to follow the steps below and see if this helps?
1. Reset network settings
[Settings > General Management > Reset > Reset network settings > RESET NETWORK SETTINGS]
2. Clear Bluetooth data
Settings > Apps > click on the symbol next to the Your apps heading > toggle on Show system apps and click Okay > scroll down and click on Bluetooth > Storage > click to Clear cache and Clear data.
0 likes
Chrissie35e
Beginner Level 2
Wednesday, April 20th, 2022 02:28 AM
in
0 likes