title:
Notifications broken
(Post creation time:
Wednesday, December 8th, 2021 12:52 PM
)
264 Views
D
Dante_Farate
Active Level 5
All my notifications will all come through at once and it's really annoying because i will miss messages please help
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Belb1180
Beginner Level 3
Wednesday, December 8th, 2021 05:27 PM
in
SamsungLaura
Moderator
Wednesday, December 8th, 2021 11:34 PM
in
Hi @Dante_Farate and @Belb1180, that's odd.
Are you able to check through the following and see if that resolves the issue:
1. Check your device software is updated.
Settings > Software update > Download and install
2. Disabling 'Battery optimisation'
Settings > Device care > Battery > App power management > Toggle off 'adaptive battery' and 'put unused apps to sleep.
3. Send an error report.
If the issue persists, I suggest sending an error report via the Samsung Members app for this to be investigated. Error reports are sent to our team to identify any deviations in your device performance, once analysed, our team will get back to you with a response to advise further.
To send an error report:
Samsung Members > Get help > Error reports > select issue category > describe issue and frequency > Tick ‘send system log data’ > Send in top right.
Dante_Farate
Active Level 5
Thursday, December 9th, 2021 12:10 AM
in
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