title:
Internal storage..
(Post creation time:
Sunday, March 6th, 2022 03:31 AM
)
426 Views
Hi friends,
Just curious has anyone suddenly since the last update had their internal storage taking up heaps of space? I click to see what is affecting the storage and "apps" appears go be the main culprit even though there's nothing big on my s20. I've deleted so many files but it's still full. Any tips or tricks?
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SamsungLaura
Moderator
Monday, March 7th, 2022 09:24 AM
in
Hi @Boney, are you able to share a screenshot of your storage breakdown?
This can be viewed from:
Settings > Device care > Storage.
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Boney
Active Level 5
Tuesday, March 8th, 2022 02:10 PM
in
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SamsungLaura
Moderator
Tuesday, May 3rd, 2022 04:53 AM
in
Hi @Boney, after looking at your internal storage, the main categories I suspect are Other and Apps.
The 'Other' section may also include app data that is saved locally e.g game data stored on a device's internal storage rather than to a server and account or cloud.
Were many apps transferred over from your previous device and do you still use them?
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borq646
Beginner Level 2
Monday, May 2nd, 2022 09:59 PM
in
Same issue here. I'm almost full and there is no way I'm even close. I've cleaned up everything there is to clean up too. 160+GB in my "Other" storage.
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SamsungLaura
Moderator
Tuesday, May 3rd, 2022 04:50 AM
in
Hi there, that's strange. Have you gone through your apps page to ensure that there are no foreign apps that may have been downloaded after clicking an ad or older apps that you no longer use.
I suggest sending an error report for this to be investigated. Error reports are sent to our team to identify any deviations in your device performance, once analysed, our team will get back to you with a response to advise further.
To send an error report:
Samsung Members > Get help > Error reports > select issue category > describe issue and frequency > Tick ‘send system log data’ > Send in top right.
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