title:

Samsung SmartThings

(Post creation time:  

Friday, July 9th, 2021 08:17 AM

)

1275 Views

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bhakharvadi

Active Level 6

last edited

 

Friday, July 9th, 2021 08:17 AM

 

in

 
Can someone advise what happened to the smartthings devices?

Like the different types of sensors, hub, camera, etc.
    • S

      sev7en

      Active Level 8

      Sunday, July 11th, 2021 05:34 PM

       

      in

       
      Do you mean about the new devices and compatibles ones?
      Did you see this already

      https://www.samsung.com/au/smartthings/all-smartthings/

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      bhakharvadi

      Active Level 6

      Sunday, July 11th, 2021 10:41 PM

       

      in

       
      Yes, I am talking about devices and their availability, completely disappeared.

      Can't find them to purchase on samsung website or retailer stores.

      Yep, saw that link and I'm after those devices.
    • S

      SamsungJon

      Moderator

      Monday, July 12th, 2021 01:33 AM

       

      in

       

      Hi @bhakharvadi, I am raising this internally with our engineering team and will get back to you once I have received an update.

      Meanwhile, if you have any other questions or comments, feel free to let us know.

      S

      SamsungJon

      Moderator

      Monday, July 19th, 2021 05:49 AM

       

      in

       

      Hi @bharvadi, apologies for the delay as I am still investigating this. I will get back to you as soon as I receive an update. Thank you for your patience.  

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      bhakharvadi

      Active Level 6

      Monday, July 19th, 2021 06:11 AM

       

      in

       
      Not a problem 👍🏼

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      bhakharvadi

      Active Level 6

      Monday, August 9th, 2021 06:03 AM

       

      in

       
      Hi @SamsungTina, any update on this one?

      0 likes

    • S

      SamsungLaura

      Moderator

      Thursday, August 12th, 2021 10:58 PM

       

      in

       

      Good morning @bhakharvadi, I apologise for the late response and thank you for your patience. We can confirm that unfortunately Samsung Electronics Australia will not be restocking the accessories that you are looking for.

      You may wish to investigate alternatives that will fit your use at the below website:

      https://www.smartthings.com/products

      We understand that this may not be the outcome that you were seeking and we sincerely apologise for any inconvenience caused.

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      bhakharvadi

      Active Level 6

      Friday, August 13th, 2021 09:44 AM

       

      in

       
      Hi @SamsungLaura , so basically SmartThings products have been discontinued?

      0 likes

    • W

      wingardiumleviosa

      Active Level 5

      Sunday, August 15th, 2021 11:05 PM

       

      in

       

      0 likes

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      bhakharvadi

      Active Level 6

      Monday, August 16th, 2021 09:28 AM

       

      in

       
      Ah, thank you for that. Will check it out and see if there are any updated/new products available.

      0 likes

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