title:
Samsung notes crashing
(Post creation time:
Saturday, April 23rd, 2022 05:45 PM
)
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S
Starlight79
Active Level 1
Hi I cant open samsung notes and there's no update on both Galaxy and play store
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SamsungLaura
Moderator
Monday, April 25th, 2022 07:27 AM
in
Hi @Starlight79, that's strange.
I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated. Error reports are sent to our team to identify any deviations in your device performance, once analysed, our team will get back to you with a response to advise further.
To send an error report:
Samsung Members > Get help > Error reports > select issue category > describe issue and frequency > Tick ‘send system log data’ > Send in top right.
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