‎Remove accessibility button | Samsung SEAO Community

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therealscottyboy

Active Level 2

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Wednesday, April 13th, 2022 01:20 AM

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How do I remove the annoying accessibility pop-up button when opening weppages?

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Troubadour
Expert Level 2
Tuesday, April 12th, 2022 09:25 PM

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The way to remove seems to differ depending on phone model.
First, a link to one way https://us.community.samsung.com/t5/Galaxy-S21/Remove-accessibility-button/td-p/2107836
Second, the option in the above wasn't on my menu. Search for "Accessibility button", I was presented with a list of features which I could use e,g, magnifier window. If any in that list has a tick in the icon, untick. In my case the accessibility button disappeared. Also in my case the accessibility button wasn't a pop-up but a button on the bottom of the screen but hopefully this answer will lead you to a solution.
Google "samsung phone remove pop-up accessibility button" for more options.
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therealscottyboy
Active Level 2
Tuesday, April 12th, 2022 11:54 PM

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Thanks for your reply. Yes its a button which appears when opening weppages in samsung internet. I don't have an option to permanently disable it either(s22ultra)
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Troubadour
Expert Level 2
Wednesday, April 13th, 2022 01:08 AM

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I have avoided using Samsung internet, mainly because it didn't give me multiple tabs although I think this might have been fixed. I use Chrome but note some might be concerned by a possible increase in security risk. Samsung internet appeared occasionally even after changing the default, but after reading your reply I went into settings and found an option to totally disable it. Firefox is also a reasonable option, or you could Google "best samsung browser". Don't disable until you have set up a new one.
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therealscottyboy
Active Level 2
Wednesday, April 13th, 2022 01:18 AM

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How did you disable the button? I can't see anything in settings that allows me to remove it?
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SamsungLaura
Moderator
Tuesday, April 12th, 2022 11:44 PM

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Hi @therealscottyboy, could you clarify which device you are referring to what this pop-up says or does?
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therealscottyboy
Active Level 2
Tuesday, April 12th, 2022 11:52 PM

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S22 ultra. It's a button which appears when I open webpages using samsung internet. I can't seem to find anyway to not have it appear permanently
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SamsungLaura
Moderator
Wednesday, April 13th, 2022 11:30 PM

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Hi @therealscottyboy, can you try the following disabling the following.

Settings > Accessibility > Advanced settings > Accessibility button
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PamelaGLeeson
Beginner Level 2
Sunday, October 30th, 2022 02:09 PM

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I have an A12 and I only have options for floating or fixed. No option to disable
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SamsungLaura
Moderator
Thursday, November 3rd, 2022 03:59 AM

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Hi @PamelaGLeeson, are you able to try:

Settings > Accessibility > Advanced settings > Accessibility button > None

If not, I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. Error reports assist with identifying any deviations in your device performance. Once analysed, our team will get back to you with a response to advise further steps.

To send an error report:
Samsung Members app > Get help > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.
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Troubadour
Expert Level 2
Wednesday, April 13th, 2022 03:17 AM

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The question is, do you see the button anywhere else other than Samsung internet? If no, my solution is to use another browsed. If yes,, it is in your accessibility options, which have different settings for different phones/devices as described. If just in Samsung internet read the following solution https://us.community.samsung.com/t5/Android-12/Accessability-floating-button/m-p/2101612

If it is showing elsewhere then the most like option is in Accessability options. As mentioned above pull down from the top of your screen, find the symbol that looks like a gear wheel, click on that and search for 'Accessability options'. This is where it gets difficult. Different devices show different options. Look at my first answer directing you to variou solutions.
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therealscottyboy
Active Level 2
Wednesday, April 13th, 2022 03:29 AM

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Thanks for the detailed reply...i have also read the link, but unfortunately my accessibility menu in the phone settings doesn't show an option for disabling any accessibility button! Also as you mentioned, the samsung browser(which I much prefer) also shows nothing in its setting related to an accessibility button either.
It's so frustrating!
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Remove accessibility button

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